Do you require a doctor’s referral for treatment?

No. Though your extended health insurance may require a doctor’s referral.

Can anyone receive treatment?

Yes, anyone can receive treatment; however, there are certain conditions for which treatment may not be appropriate. We are trained to recognize these cases.

Does my insurance cover the cost for treatment?

The majority of employer health plans cover treatment. The degree of coverage varies based on the plan. We recommend you confirm your amount of coverage with either your Human Resources or Payroll and Benefits departments.

What is your cancellation policy?

We regret we must charge for appointments cancelled with less than 48 hours notice.

What happens on the first visit?

On the first visit, you will complete a confidential health history as part of your assessment. This is important, as we need to know if you have any medical conditions or are taking any medications. We suggest you bring any x-rays or MRI reports that you may have. We will listen to your concerns, assess your individual needs, as well as other factors that may be contributing to the cause of the problem. We will then tailor a treatment plan with you to ensure you receive appropriate treatment that will help you return to normal functioning.

Are my medical forms confidential?

Yes, all medical information is held confidential under the regulated health care professional act under law.

Will the treatment hurt?

Treatment is not harmful. Some techniques may cause light discomfort that usually diminishes directly after treatment. We will discuss each technique and its implications with you prior to the application.

What do I wear for the assessment and treatment?

We recommend that you bring a sports bra or tank top and shorts. It is important that the Health Care Practitioner be able to properly assess for any asymmetries and/or structural and postural problems. It is of the utmost importance that you feel comfortable.

How many times should I come?

It is impossible to answer this question. However, most of the time, acute conditions disappear in 2 to 4 treatments; some chronic pains may take more visits.